

Security policy (edit with Customer reassurance module)
Delivery policy (edit with Customer reassurance module)
Return policy (edit with Customer reassurance module)
John Shook
Foreword by Jim Womack
Translated and revised by Lluís Cuatrecasas and Antoni Maull Lafuente
Many people familiar with A3-reports, see them as basically a simple way of communication and a problem-solving tool, but they really are so much more. The processes by which an organization identifies, frames, acts and reviews progress on problems, projects and proposals are often found in the structure of A3 processes. The model by which an organization learns is included in an A3 process, and in fact its own form is representative of how a culture performs it.
In DIRIGIR PARA APRENDER you will follow the story of a manager, Ken Sanderson, and his collaborator, Desi Porter, in which they reveal to us how the A3 can be used to create a standard methodology to innovate, plan, solve problems and build structures to create a broader and deeper way of thinking - a practical and reproducible approach to a learning organization.
Data sheet
Specific References
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