Seis Sigma

Enric Barba, Francesc Boix and Lluís Cuatrecasas

Foreword by Joaquim Agut, executive president of Terra-Lycos.

In the US, the Six Sigma initiative has become the new impetus for quality improvement in both manufacturing and service companies. In Spain, it is being introduced from multinational companies, which has aroused interest from both its suppliers and its competitors.

Six sigma is more than just a conventional quality improvement program. It requires an unequivocal commitment from the management that begins with the investment in training, since advanced statistical techniques are used for the collection and analysis of data, among which the design of experiments stands out.

This book has content similar to the material taught in courses on Six Sigma. It addresses the methodology and organizational aspects of this initiative as well as its most common techniques. It is aimed at entrepreneurs and professionals who wish to implement a Six Sigma quality level in their companies.